Company Background
Care for the flockGS Insurance Agency Inc. is a duly licensed insurance agency regulated by the Insurance Commission. Established in 1993, we are affiliated with various leading healthcare and insurance companies in our country today. The business maintained a steadily growing number of satisfied clients, both individual and corporate, over the past 30 years of operation.
The company currently services more than 150 corporate accounts, including notable organizations such as the Department of Energy, Philippine National Oil Company, National Electrification Administration, Aboitiz Power Renewables Inc., Nido Petroleum Ltd. Philippines, and several other prominent companies.
Our Mission, Vision, and Values
Our MVV
From first step to final decision, we deliver clarity, confidence, and a secure experience built on trust.
Good Shepherd is unwavering in its commitment to uphold its mission and vision, ensuring every promise reflects the values our customers rely on
To provide easy, affordable, and accessible insurance through digitalized and personalized services, empowering clients to make the right insurance decisions while providing livelihood and opportunities to people
Good Shepherd is the Top Performing and the most Trusted Leader in the insurance industry, providing holistic services enabled by Digital Solutions
Every commitment we make is grounded in the values of empathy, loyalty, integrity, trustworthiness, excellence, innovation, and collaboration (E.L.I.T.E I.C.)
Our Team
With a proven dedication to excellence, our team stands ready to provide service you can trust and quality you can count on.
Felix Gaces is the founder and President/CEO of Good Shepherd Insurance Agency Inc., a company he built with a clear mission: to provide trusted, quality insurance rooted in integrity and service. With decades of industry experience, he has led the agency from its humble beginnings to becoming a respected provider known for its customer-first approach. His leadership continues to shape the company’s growth, culture, and unwavering commitment to the values that define Good Shepherd today.
Felix Gaces is the founder and President/CEO of Good Shepherd Insurance Agency Inc., a company he built with a clear mission: to provide trusted, quality insurance rooted in integrity and service. With decades of industry experience, he has led the agency from its humble beginnings to becoming a respected provider known for its customer-first approach. His leadership continues to shape the company’s growth, culture, and unwavering commitment to the values that define Good Shepherd today.
Mary Joy Gaces-Dela Cruz serves as the Operations Manager of Good Shepherd Insurance Agency Inc., where she plays a pivotal role in driving operational efficiency, financial integrity, and service excellence. A Certified Public Accountant (CPA), she brings a strong foundation in financial management and strategic planning to the organization, ensuring that every process aligns with the company’s mission and values.
Mary Joy Gaces-Dela Cruz serves as the Operations Manager of Good Shepherd Insurance Agency Inc., where she plays a pivotal role in driving operational efficiency, financial integrity, and service excellence. A Certified Public Accountant (CPA), she brings a strong foundation in financial management and strategic planning to the organization, ensuring that every process aligns with the company’s mission and values.
Joshua Paul Gaces serves as the Digital Transformation Lead for both Good Shepherd Insurance Agency Inc. and FGV Business Solutions and Management Services, where he drives innovation across operations, customer experience, and digital strategy. With a background in Graphic Design, he brings a creative edge to technology integration—bridging design thinking with process optimization to modernize workflows and elevate brand presence.
Joshua Paul Gaces serves as the Digital Transformation Lead for both Good Shepherd Insurance Agency Inc. and FGV Business Solutions and Management Services, where he drives innovation across operations, customer experience, and digital strategy. With a background in Graphic Design, he brings a creative edge to technology integration—bridging design thinking with process optimization to modernize workflows and elevate brand presence.
Felizardo Bengan, Head of Human Resources at Good Shepherd Insurance Agency Inc., leads recruitment, employee relations, training, and compliance. Through his leadership, the company maintains a professional and supportive environment where employees can thrive. Mr. Bengan ensures that our HR practices align with our mission to deliver excellent service and uphold our core values. His work directly contributes to the strength, stability, and growth of our organization.
Felizardo Bengan, Head of Human Resources at Good Shepherd Insurance Agency Inc., leads recruitment, employee relations, training, and compliance. Through his leadership, the company maintains a professional and supportive environment where employees can thrive. Mr. Bengan ensures that our HR practices align with our mission to deliver excellent service and uphold our core values. His work directly contributes to the strength, stability, and growth of our organization.
Our Awards
Our accolades reflect a steadfast commitment to excellence, service, and the values that define Good Shepherd Insurance Agency Inc
Honored by IIAP: A Celebration of Excellence and Leadership
February 12, 2025Good Shepherd Insurance Agency Inc. was proudly recognized by the Insurance Institute for Asia and the Pacific Inc. (IIAP) for its outstanding contributions and performance in the insurance industry. This prestigious award was personally received by President & CEO Felix Gaces and his daughter, Mary Joy Gaces, Operations Manager of Good Shepherd, reflecting the strength of their leadership and the company’s enduring commitment to service, integrity, and excellence. Their presence at the ceremony marked a meaningful milestone in the agency’s journey—celebrating both its legacy and its continued pursuit of industry distinction.
Pacific Union - Gold Top Performer Award
November 22, 2024Good Shepherd Insurance Agency Inc. was proudly recognized by Pacific Union as a Gold Top Performer—an honor that reflects the company’s outstanding performance, unwavering commitment to service, and trusted reputation in the industry. This prestigious award was personally received by President & CEO Felix Gaces and his son John David Gaces, symbolizing not only the strength of their leadership but also the enduring values that continue to guide the agency’s success. Their presence at the ceremony marked a meaningful milestone in Good Shepherd’s journey, celebrating both its legacy and its forward momentum.
Plaque of Appreciation from Cocolife: A Tribute to Trusted Partnership
November 06, 2024Good Shepherd Insurance Agency Inc. was honored with a Plaque of Appreciation from the Cocolife Group Marketing Division, recognizing the company’s dedication to excellence, collaboration, and outstanding service within the insurance industry. This meaningful recognition was personally received by President & CEO Felix Gaces, whose leadership continues to strengthen the agency’s reputation as a trusted partner and advocate for customer-focused solutions. The award reflects the enduring relationship between Good Shepherd and Cocolife, built on shared values and a commitment to delivering quality with integrity.
Other Awards
Our agency has a distinguished record of achievements in the insurance industry. We were the top 1 producer for Commonwealth Insurance Company in 2016 and consistently a top producer for their Ayala branch from 2011 to 2015, securing the 7th top producer position in 2010. We received the Malayan Insurance Tour & Travel Award for premium sales in both 2014 and 2015. Additionally, we were the 2nd top producer for Cocolife Healthcare in 2009 and the top producer for Tokio Marine Malayan Insurance in 2006 and 2007, achieving 2nd place in 2005.